Placemakr Downtown Austin Check-in Page

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Check-in Information

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Placemakr Downtown Austin

710 E 3rd St, Austin, TX 78701

DowntownAustin_Hero

Prepare for arrival

Skip the front desk!
Placemakr Downtown Austin offers contactless check-in for verified guests. Follow the steps below to ensure a smooth check-in.

1. Verify your information prior to arrival
In order to keep Placemakr safe for all guests and residents, we require all guests to verify their information before giving access to the building and their unit.

We will send you a unique link to verify your information and complete your reservation, however you may also look it up here.

2. Wait for your unit information via text
Expect a text from us at check-in time with your unit number and unique PIN code. The PIN will also get you into the parking structure as long as you have paid for parking.

No need to check-in at the front desk, you can head straight up to your unit!

3. Head up to your unit
Head through the lobby past the front desk and towards the elevator doors to the right.

Enter your PIN followed by # to open your door. It will lock automatically behind you.

Parking
Parking is available on-site for $35 per night plus tax. If you need parking, let us know in advance and we will add parking to your access, allowing you to pull up and park without stopping at the front desk. If you don't arrange parking prior to arrival, you will need to stop at the desk and pay for it before being able to access the garage.

Our parking garage is located directly next to the Placemakr Downtown Austin (previously 3Waller) main entrance.

Building & amenity information

We'll happily accept food and other deliveries at the front desk. For safety reasons, we don't allow deliveries up to guest floors.

GrubHub food delivery
We've partnered with GrubHub to offer you free delivery throughout your stay! To use this service, click the button below.

Grocery
There is a Whole Foods Market and Target grocery just a 6-minute walk from Placemakr. You can also get groceries delivered from Publix via InstaCart.

Mail
If you’re having packages delivered, please follow the example below. You will be contacted if you have a package; otherwise, reach out to us.

Placemakr Downtown Austin
Your First & Last Name
710 E 3rd St.
Austin, TX 78701

Unit information

Wi-Fi
Wi-Fi is always complimentary at all Placemakr properties. In addition to in-unit signs, we will text and email you your unit network and password at the time of check-in.

TV Streaming

We've partnered with Roku TV so you can stream TV just like you do at home. You'll have access to Netflix, Amazon Prime, Hulu, and other available streaming services. Roku TV instructions can be found in your apartment.

We always clear your login information after your stay.

For a quick and seamless TV experience, we recommend having your login information ready prior to arrival.

Housekeeping & laundry

All guests have access to laundry, either within your apartment or in shared facilities located on the 1st Floor.

You’ll have broom and dustpan, toilet paper, paper towels, dish soap, and laundry detergent, and you can add á la carte unit cleaning for $119/cleaning. If you need extra towels or linens, please ask us.

Contact Us:

Text us:

+1-833-536-2810

Call us:

+1-512-220-0888

Email us:

[downtownaustin@placemakr.com]

Office Hours:

24/7 at the front desk

FAQs for your stay

Q: Does Placemakr allow pets?
A: Yes! Pets are welcome.

This property is dog- and cat-friendly. We charge a non-refundable, one-time pet cleaning fee of $100 to cover the costs of special housekeeping. This helps ensure the safety and comfort of guests who stay in the room after you.

As a Placemakr guest, you agree to our terms and conditions, which include our pet policy. Please refer to the policy for specifics, including a fine for failure to declare a pet.

Q: Do you have a pack-n-play?
A: Yes! Placemakr is family-friendly. If you need a pack ’n play, please let us know before your arrival, and we’ll make sure you’re all squared away.

Q: Is there luggage storage on-site?
A: Yes, Placemakr provides luggage storage. If you arrive early, we’re happy to offer complimentary luggage storage until check-in time at 4 p.m. Placemakr is not responsible for lost or stolen property.

Q: Does Placemakr provide housekeeping for its guests?
A: We provide all the necessities to keep your room clean, including laundry (in-unit washer and dryer in select units or complimentary on-site laundry facilities) and dishwashers. We do, however, offer à la carte cleaning for $119. Contact us to arrange for this service.

Q: Does Placemakr offer early check-in?
A: When available, we're happy to offer early check-in for an additional cost.
Subject to availability. Please inquire with property.

Q: Does Placemakr offer late checkout?
When available, we are happy to offer late checkout for an additional cost.
Subject to availability. Please inquire with property. Otherwise, checkout is at 11 a.m. to ensure we can prepare for future guests.

Payments & charges

For non-prepaid reservations on our standard cancellation policy, your payment method on file will be charged the day before your arrival. If you need to update your payment method, please let us know.

We do not accept cash or pre-paid credit cards.

Cancellations & no-shows

Please refer to your confirmation email to review your cancellation policy. If you need to cancel or modify your stay and you booked directly through Placemakr.com or our team, please contact us. If you booked through a different site, such as Expedia or Airbnb, please contact that site directly to alter your stay.

House rules

As a guest of Placemakr Downtown Austin, you agree to our full terms and conditions which include:

No party policy: Parties are not permitted at any time. You will be asked to leave and will be charged for the remaining portion of your reservation if you violate the policy.
Quiet hours: 10pm – 7am every day.
No smoking policy: This is a smoke-free building, including outdoor areas such as any balconies. This policy is strictly enforced – guests will be fined a minimum of $500, asked to leave the property, and charged for the remaining portion of your reservation for violating these rules.
Minimum check-in age: 21
Number of people per unit:
Studio & 1 bedrooms: 2 people max
2 bedrooms: 4 people max

	info@placemakr.com
	Washington, DC

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